As the market leader in Automated Customer Experience (ACX), Ada is the only chatbot platform purpose-built to support an automation-first customer experience strategy. By diminishing dependence on It and uncovering new opportunities for revenue, Ada’s automation is designed to transform the support model from a cost center to profit center. Headquartered in Toronto, Ada enables clients around the world, like TELUS, AirAsia, and UpWork, to put automation and AI at the front end of their customer service strategy, thereby freeing live support agents to have greater impact.
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